Tour FAQ
What to know before you book.
Clear answers about tour prices, groups, pickup, weather, payment and cancellation.

Questions and answers
Who runs the outdoor tours?
Hiking, rafting, canyoning, via ferrata, quad and camping tours are operated by Bosnia Outdoor Adventures, which provides the guides and equipment. Do Bosnia handles your enquiry and booking.
Is a WhatsApp message a booking?
No. It starts the availability check. You receive the final plan, price, inclusions and payment instructions before deciding.
Are the prices final?
Prices shown are sample starting prices. Group size, pickup, season and operator terms can affect the final quote.
Can you arrange transport?
Yes. We can arrange airport pickup, transfers between cities or a private car or minivan with a driver for a complete multi-day route. The exact vehicle, pickup points and included mileage are confirmed in the quote.
Are tours private?
Some are private and others run as small groups. The format is clearly stated on each tour page and confirmed for your date.
Can children join?
It depends on the activity, age, size, conditions and operator policy. Share children’s ages in your first message.
What if the weather changes?
The host may adjust the time, route or date. For outdoor activities, the guide or operator makes the final safety decision.
What is the cancellation policy?
Terms differ by host and activity. You receive the applicable cancellation terms before making any payment.
Can you plan a whole route?
Yes. Start with one of our routes for 3–4, 7 or 10 days, then we adjust the overnight bases, transfers and day tours around your flights, group and pace.
Can solo travellers join?
Often, yes. Some tours have scheduled small-group departures and others need a minimum price or private arrangement. Send your date and we will check the best option.
Which languages are available?
Trip planning is available in English, Arabic and Bosnian. Guide languages depend on the city, activity and date, so we confirm the right local guide before booking.
How do payments work?
The host’s accepted payment method, currency and deadline are included in the confirmed plan. Prices are displayed in euros so tours are easier to compare.
What if someone has mobility or dietary needs?
Tell us before confirmation. We will check access, pacing, equipment or menu changes with the host and explain what can realistically be accommodated.
Still unsure?
Ask the question that matters for your trip.
If the answer depends on a host, route or date, we’ll check it rather than guess.